FAQ

Frequently Asked Questions When Buying or Selling New & Used Equipment, Machines, and Supplies from the AIM Equipment Company Catalog 

Is Technical Support and Service available?

Yes…Depending on Manufacturer. Certain machines may no longer be supported because of age.

Do you sell parts?

Yes…Depending on Manufacturer. Certain machines may no longer be supported because of age.

Do you refurbish machinery?

Yes, depending on machine.

Can I be put on a waiting list for a particular machine?

Yes

Do items have a warranty or guarantee?

New items from manufacturer will have a manufacturer’s warranty as specified by manufacturer.

All USED items are sold “As Is”. There are no implied warranties or guarantees with any used equipment in our catalog.

Statement of condition and machine type (manufacturer, model #, age, etc)  is provided to us by the seller and/or  originator of listing. Although we strive to obtain the best information from the seller and/or originator of listing,  AIM is not responsible for inaccuracies that appear in a listing. It is the responsibility of the buyer to inspect machinery before purchase or at pickup; crosscheck with manufacturer regarding descriptions and specifications that appear in a listing.

Is shipping included?

No, unless specified in the purchase, items are FOB Origin. It is the responsibility of a customer to pickup, either personally or by a contracted shipping agent, their purchase.

Can AIM help us obtain a shipping quote?

Yes. Although AIM is not a shipping company, we can help you obtain a shipping quote. If you decide to use that shipping company, pay them directly.

Do you provide financing?

For those with qualified credit, we can help you obtain funding.