FAQs
What to know when buying or selling equipment, machines, and supplies through AIM
Is Technical Support and Service available?
Yes…Depending on Manufacturer. Certain machines may no longer be supported because of age.
Do you sell parts?
Yes…Depending on Manufacturer. Certain machines may no longer be supported because of age.
Do you refurbish machinery?
Yes, depending on the machine.If you are curious whether or not we can assist you with your machine, please fill out our Contact Form and be sure to include as much information about the machine as you can.
Can I be put on a waiting list for a particular machine?
Yes. If the machine is you are interested in is in our product catalog, please fill out the form on the specific product page so we may know exactly what equipment you are wanting. If the machine is no longer listed in our product catalog, drop us a message using our Contact Form and we will let you know when that machine (or a similar item) is available.
Do items have a warranty or guarantee?
New items from manufacturer will have a manufacturer’s warranty as specified by manufacturer. All used items are sold “As Is”. There are no implied warranties or guarantees with any used equipment in our product catalog. Statement of condition and machine type (manufacturer, model #, age, etc) is provided to us by the seller and/or originator of listing. Although we strive to obtain the best information from the seller and/or originator of listing, AIM is not responsible for inaccuracies that appear in a listing. It is the responsibility of the buyer to inspect machinery before purchase or at pickup; crosscheck with manufacturer regarding descriptions and specifications that appear in a listing.
Is shipping included?
No, unless specified in the purchase, items are FOB Origin. It is the responsibility of a customer to pickup, either personally or by a contracted shipping agent, their purchase.
Can AIM help us obtain a shipping quote?
Yes. Although AIM is not a shipping company, we can help you obtain a shipping quote. If you decide to use that shipping company, pay them directly.
Do you provide financing?
For those with qualified credit, we can help you obtain funding.
Are prices appearing in the product catalog in US dollars (USD)?
Yes. All prices appearing in this catalog are in USD only.
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